Terms of Service

Last updated: September 27, 2026

Welcome to Morven. These Terms of Service govern your access to and use of our website, online store, products, and related services. By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use the Services.

Access and Accounts

You must provide accurate, complete, and current information when using our Services. You are responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer or assign your account to another person without our written permission.

Products and Orders

We make reasonable efforts to display and describe our products accurately. However, colors and appearance may vary depending on your device or screen settings.

Product descriptions, prices, availability, purchase limits, and other details may change without notice.

Submitting an order constitutes an offer to purchase. Morven may accept, decline, modify, or cancel an order for any lawful reason. An order is accepted only after we confirm it and process the required payment.

Prices and Payment

Prices, discounts, promotions, and offers may change at any time without notice. The price charged will generally be the price displayed when your order is placed.

Unless otherwise stated, prices may exclude taxes, shipping fees, handling charges, customs duties, import fees, or other charges imposed by authorities or carriers.

You agree to provide valid and accurate payment and billing information and authorize us or our payment providers to process the applicable charges.

Shipping, Returns, and Refunds

Shipping dates and delivery times are estimates only. Delays may occur due to carriers, customs, weather, public events, or circumstances beyond our reasonable control.

Returns, exchanges, cancellations, and refunds are governed by the policies published on our website, including our Refund and Return Policy.

Intellectual Property

The Services and all related content, including trademarks, logos, branding, text, graphics, photographs, product descriptions, designs, and software, are owned by Morven, Solenta Limited, their affiliates, or their licensors.

You may use the Services only for personal and non-commercial purposes unless we provide written permission. You may not copy, reproduce, modify, distribute, sell, or exploit any part of the Services without authorization.

Third-Party Services

The Services may include features, payment services, applications, links, or tools provided by third parties. We do not control and are not responsible for the content, availability, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

Privacy

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Shopify and other service providers may also process personal information as necessary to host, operate, secure, and provide the Services.

Prohibited Uses

You may not use the Services:

• For any unlawful, fraudulent, or unauthorized purpose.
• To violate applicable laws or regulations.
• To infringe the rights of Morven or any other person.
• To transmit malware, viruses, or other harmful code.
• To collect or misuse personal information without permission.
• To impersonate another person or misrepresent your identity.
• To interfere with security features or access controls.
• To disrupt or attempt to disrupt the Services or another person’s use of the Services.
• To resell, reproduce, or commercially exploit the Services without authorization.

We may suspend or terminate access to the Services if we reasonably believe these Terms have been violated.

Disclaimers and Limitation of Liability

To the fullest extent permitted by applicable law, the Services and products are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will always be uninterrupted, secure, accurate, complete, or error-free.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded or limited under applicable law. To the fullest extent permitted by law, Morven and Solenta Limited will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the Services.

Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Morven, Solenta Limited, their affiliates, officers, employees, service providers, and licensors from claims, losses, liabilities, damages, and expenses arising from your breach of these Terms or misuse of the Services.

Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the Services after changes take effect means that you accept the updated Terms.

Governing Law

These Terms are governed by the applicable laws of Hong Kong, unless mandatory consumer protection laws in your country provide otherwise.

Contact

If you have questions about these Terms, please contact us:

Morven
Operated by Solenta Limited
Company No. 81106011
19/F, World Trust Tower, 50 Stanley Street, Central, Hong Kong

Email: support@morven.store
Phone: +84 384852227